Overview
Support the U.S. Coast Guard Technical Readiness Transformation (TRT) team by designing, building, testing and supporting digital solutions that modernize Coast Guard mission and business processes.
What you'll do
- Design, develop, test and maintain Power Apps and low-code business applications.
- Build Power BI dashboards, reports, KPIs and visualizations supporting operational and executive decision-making.
- Configure and develop ServiceNow workflows, forms, tables, approvals, dashboards, notifications and application functionality.
- Develop workflow automation using Power Automate and ServiceNow Flow Designer.
- Support TRT Roadshows by engaging directly with Coast Guard personnel, conducting rapid discovery sessions, capturing requirements, and developing or demonstrating prototype applications and dashboards.
- Translate mission and business needs into user stories, technical designs, data models, workflow logic and application features.
- Integrate Power Platform and ServiceNow solutions with SharePoint, Microsoft 365, APIs, databases and approved enterprise systems.
- Support process mapping, MVP development, user acceptance testing, demonstrations and production transition.
- Troubleshoot application, dashboard, workflow and integration issues.
- Develop technical documentation, release notes, user guides and configuration records.
- Participate in Agile planning, backlog refinement, sprint reviews and retrospectives.
What you'll need
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, Information Systems or related field and 8-12 years of experience; additional experience may substitute for degree.
- 3+ years of application development, low-code development or workflow automation experience.
- Hands-on proficiency with Microsoft Power Apps, Power BI, Power Automate, ServiceNow and SharePoint / Microsoft 365.
- Experience developing dashboards, workflow solutions and business applications.
- Experience with APIs, SQL, JavaScript or related integration technologies.
- Strong customer-facing and requirements-gathering skills.
- Ability to travel periodically to Coast Guard locations in support of TRT Roadshows and on-site rapid development activities.
- Familiarity with Agile/Scrum and Jira/Confluence.
- U.S. Citizenship required.
- Ability to obtain and maintain a DHS Public Trust.
Nice to have
- Microsoft Power Platform certification.
- ServiceNow CSA and/or Certified Application Developer certification.
- Experience supporting USCG, DHS, DoD or other Federal agencies.
- Experience delivering rapid prototypes or MVPs in customer-facing workshop or roadshow environments.
- Familiarity with Appian, UiPath or similar automation tools.
- Familiarity with NIST 800-53, RMF, Zero Trust and Federal cybersecurity requirements.
Details
- Remote/Teleworker, United States.
- Periodic travel to Coast Guard locations required.
Read the full description and apply on the company’s own careers page.