AR Collections Accountant

Overview

As an AR Collections Accountant on the Finance and Accounting shared services team, you will own cash application and customer collections. You will work with U.S.-based operations, account teams, and customers to resolve outstanding balances, support accounting close activities, and maintain accurate and compliant processes and controls.

What you'll do

• Apply customer cash receipts accurately and in a timely manner.
• Manage a portfolio of 100+ customer accounts per month and proactively follow up on outstanding balances.
• Communicate directly with U.S.-based customers via professional written and verbal correspondence to resolve collections issues.
• Partner with operations on contract or billing questions that affect collections, and relay accurate information back to customers.
• Support month-end and quarter-end close activities related to accounts receivable.
• Identify opportunities to improve collections processes.
• Perform professional accounting activities related to general accounting independently.
• Control, monitor, and review accounts to ensure accuracy, proper documentation, and compliance with all pertinent procedures and regulations.
• Prepare monthly/quarterly journal entries and account reconciliations as assigned.
• Support management with ad hoc requests.
• Partner with managers and internal teams to maintain processes and controls related to assigned areas of work.
• Ensure compliance with all internal policies, relevant regulations, and accounting principles.

What you'll need

• Bachelor's degree in Finance, Accounting, or equivalent experience in a corporate accounting environment.
• 2+ years of experience in a corporate accounting or collections role.
• General understanding of accounting fundamentals, including accrual vs. cash basis and payables.
• Prior experience managing a meaningful volume of customer accounts in a collections capacity.
• Excellent written and verbal English communication skills, with the ability to compose professional customer-facing emails.
• Strong attention to detail and organizational skills, with the ability to manage multiple priorities.
• Proven experience working with US-based business teams.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Ability to work independently in a dynamic, virtual environment.

Nice to have

• More experience in a corporate accounting or collections role.
• Experience with NetSuite and FloQast, or a comparable large ERP such as SAP, Oracle, PeopleSoft, or Microsoft Dynamics, or BlackLine.
• CPA, CA, or ACCA certification.

Details

• Workplace type: Remote.
• Working hours: 8 hours excluding breaks, including 4 core U.S. hours of overlap from 7:30pm to 11:30pm IST and 4 flexible hours in IST.
• Workspace requirement: a quiet space to work and an internet connection of at least 30 Mbps download and 10 Mbps upload.
• Location: India.