Job description

Overview

Assistant Manager for Ocean Operations within Flexport’s Global Operations team, coordinating end-to-end shipment movement in an ISC region.

What you'll do

Ensure shipments move on time and handle exceptions appropriately to meet quality standards.
Meet internal KPIs and SLAs demonstrating quality delivery.
Follow SOPs to solve client issues quickly and keep operations running smoothly at origin and destination.
Escalate issues as needed when problems arise.
Coordinate day-to-day logistics with partners including ocean carriers, cartage partners, customs, and warehouses.
Execute the end-to-end movement of freight within a regional network.

What you'll need

Minimum bachelor’s degree.
Minimum 5 years of global forwarding or related work experience.
4+ years of industry experience in ocean freight, import compliance, or warehousing is encouraged.
Strong critical thinking skills and attention to detail.
Proficient in MS Office or Google apps.
Effective communication and interpersonal abilities.

Details