Assistant Manager, Ocean Operations (Gurugram)

Overview

Assistant Manager for Ocean Operations within Flexport’s Global Operations team, coordinating end-to-end shipment movement in an ISC region.

What you'll do

• Ensure shipments move on time and handle exceptions appropriately to meet quality standards.
• Meet internal KPIs and SLAs demonstrating quality delivery.
• Follow SOPs to solve client issues quickly and keep operations running smoothly at origin and destination.
• Escalate issues as needed when problems arise.
• Coordinate day-to-day logistics with partners including ocean carriers, cartage partners, customs, and warehouses.
• Execute the end-to-end movement of freight within a regional network.

What you'll need

• Minimum bachelor’s degree.
• Minimum 5 years of global forwarding or related work experience.
• 4+ years of industry experience in ocean freight, import compliance, or warehousing is encouraged.
• Strong critical thinking skills and attention to detail.
• Proficient in MS Office or Google apps.
• Effective communication and interpersonal abilities.

Details

• Location: New Delhi, India.