Overview
Associate Business Support professional supporting financial and business systems for smooth month-end operations and enterprise product/system support.
What you'll do
- Triage, manage, and resolve business and system support tickets with timely stakeholder communication.
- Provide product/application support for financial and enterprise systems including Kantata and related CRM tools.
- Set up, validate, and maintain project and financial configurations from commercial and contractual documentation.
- Support month-end close activities including financial checks, timesheet compliance, reconciliations, and internal validations.
- Monitor and improve data quality and integrity across integrated financial and business systems.
- Create and maintain Knowledge Base (KB) articles for internal documentation and self-service.
What you'll need
- 3–5 years of experience in business support, system support, or financial systems support roles within MNCs.
- Manage time-sensitive, finance-impacting, business-critical support issues.
- Hands-on experience with Kantata and CRM platforms/tools.
- Good understanding of how financial, project, and operational systems integrate.
- Good understanding of month-end close processes and financial/commercial/compliance checks.
- Experience working in structured support environments with SLAs, KPIs, and audit requirements.
Details
- Location: Bengaluru, KA, India.
- Rotational shifts in a 15×5 support environment.
Read the full description and apply on the company’s own careers page.
