Associate, Catalog Operations

Overview

Associate, Catalog Operations at Headout, overseeing the end-to-end process of launching new experiences on the platform.

What you'll do

• Oversee the process of launching new experiences on Headout.
• Accelerate the launch pace for new experiences.
• Ensure experience quality meets Headout standards.
• Improve catalog quality metrics and maintain high standards of catalog information.
• Work with supply partners to ensure accurate representation of experiences.
• Propose improvements to boost operational efficiency of the catalog team.

What you'll need

• 0-2 years of experience in an operations role.
• Exposure to CRM tools such as Zendesk, Freshdesk, or Intercom.
• Ability to identify root causes to drive consistent improvements.
• Ability to multitask and prioritize effectively.
• Strong written communication skills.
• Google Sheets proficiency is advantageous.

Details

• Remote role.
• Location: Remote (India).