Associate Director - Product Engineering

Overview

Lead one or more Agile Squads (typically two squads of 5-9 people) responsible for delivering working software through production within Marsh's Product Delivery Engineering pods.

What you'll do

• Run the software delivery for your Squad, ensuring smooth and efficient processes from requirements through to working software in production
• Identify and work to eliminate blockers
• Ensure your Squad is motivated, collaborative, efficient and empowered end to end
• Deliver working software for one or more products or solutions into production
• Foster an Enterprise mind-set, breaking down silos and removing blockers
• Act as a recognized Agile expert, ensuring Scrum and Kanban processes and practices are effective and sustainable
• Create highly performing teams and take a hands-on approach where required
• Consider tech debt, obsolescence, security and modernization across the full product lifecycle
• Ensure Agile governance and ceremonies are in place and effective
• Plan product releases
• Act as Scrum Master for teams developing or receiving AI solutions
• Use and drive the standard metrics that inform decisions
• Own the Continuous Improvement backlog for your squad, focused on time to market, efficiency and quality
• Provide coaching and support to your squad, fostering a culture of ownership and respect
• May be asked to act as line manager to one or more other squad leads
• Lead one or more assigned cross-functional workstreams

What you'll need

• Bachelor's in a technology-related discipline, or a combination of work experience, education and training equivalent to a five-year college in a technology-related discipline
• 12+ years of total experience
• Experience and track record of successful delivery in a regulated, complex, multi-product technological landscape with significant security processes and legislative requirements
• Proven expertise in Agile / Scrum / Lean software development methodologies
• Broad technical understanding from software architecture through test, DevOps practices, security and operational run
• Metrics-driven approach to delivery evaluation
• Excellent stakeholder management skills, including influencing and coaching senior executives
• Experience working with and motivating distributed teams
• Rounded understanding of Agile methodologies such as CSP, KMP and ICP-ACC certifications or equivalent

Nice to have

• Familiarity with leading squads that incorporate AI solutions, or managing AI model developments into existing and new applications
• Hands-on experience of a range of squad-based roles
• Experience of a wide range of technology roles, ideally with a development engineering background
• Excellent verbal and written communication skills, comfortable interfacing with business users
• Good troubleshooting and technical skills
• Able to work independently

Details

• Based in Pune
• Hybrid role: at least three days per week in the office, with one anchor day per week for office-based teams