Associate Travel & Expense

Overview

This role owns and administers Empower's Travel & Expense (T&E) program, corporate card program, and Vendor Master processes, ensuring accurate, timely, and compliant expense reimbursement, card administration, system governance, and vendor master data maintenance.

What you'll do

• Own and maintain the SAP Concur Travel & Expense platform, including audit rule configuration, user administration, workflow maintenance, and routine system support.
• Administer the corporate card program, including ordering and deactivating corporate cards and monitoring past due balances.
• Audit travel expense reports in Concur and validate adherence to travel guidelines and company policies.
• Support the execution of internal controls related to travel and expense processing, corporate card administration, and vendor master maintenance.
• Investigate and resolve complex travel and expense inquiries, partnering with associates and business stakeholders as needed.
• Assist with workflow management in Concur, including monitoring unassigned and unapproved transactions and preparing month end accrual reports.
• Partner with SAP Concur, corporate card, and travel service providers to resolve system, process, and service-related issues.
• Provide user training for new employees and assist existing employees as needed.
• Run and analyze weekly and monthly reports and provide to management as needed.
• Validate supplier documentation, including tax forms, banking information, and other required supporting documentation prior to vendor master creation and maintenance.
• Create and maintain vendor master records in SAP, ensuring the accuracy, completeness, and integrity of supplier data and supporting documentation.
• Resolve discrepancies with accounts payable, purchasing, and external vendors regarding payment terms and profile updates.

What you'll need

• Degree in Accounting, Finance, Business Administration, or a related discipline.
• Strong technical and functional expertise in SAP Concur Expense administration, expense auditing, workflow management, and corporate card program support.
• Experience with SAP ERP/SAP S4HANA and vendor master data management, including supplier data creation, maintenance, and validation activities.
• Strong understanding of travel and expense policies, expense compliance requirements, internal controls, and financial governance practices.
• Experience supporting month-end close activities, accrual reporting, reconciliations, and operational reporting.
• Strong Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, reporting, data analysis and reconciliation of large datasets.
• Strong analytical and problem-solving skills with the ability to investigate exceptions, identify root causes, and drive issue resolution.
• Excellent communication, customer service, stakeholder management, and training skills.
• Demonstrated ability to manage multiple priorities, meet deadlines, and drive continuous process improvement in a fast-paced environment.

Nice to have

• Professional certification and/or coursework in Accounting, Finance, ERP systems, or Procure-to-Pay processes.
• 5-8 years of experience in managing Travel & Expense, Accounts Payable, Vendor Master, Finance Operations, or Procure-to-Pay processes in a shared services or multinational environment.

Details

• Works in a professional office environment and routinely uses standard office equipment.