Associate, Underwriting Services, India

Overview

Support underwriting and policy processing functions for client accounts under the direction of a supervisor.

What you'll do

• Process underwriting support tasks related to policies, binders, endorsements, cancellations, reinstatements, and final audit transactions, following established processes and procedures.
• Use problem-solving skills to resolve low-complexity problems and escalate mid-to-high complexity issues to the supervisor.
• Receive and handle client requests via inbound email, serving as lead on smaller and/or low-complexity client accounts.
• Respond promptly to client needs, maintaining professionalism and a positive client experience, and complete tasks or processes for clients.
• Collaborate with co-workers and supervisors to meet client needs and achieve internal team goals.
• Look for opportunities to improve processes that better support clients and build knowledge and expertise in underwriting.

What you'll need

• Willingness to learn and develop skills.

Details

• Location: Bangalore, India.