Jr TMS Operations Analyst

Overview

Junior TMS Operations Analyst role managing customs clearance activities, including documentation review, Broker Clearance Instruction (BCI) issuance, post-entry audits, client and broker coordination, compliance monitoring, and mailbox management.

What you'll do

• Review and validate customs documentation to ensure accuracy, completeness, and compliance with country-specific import and export regulations.
• Prepare and issue Broker Clearance Instructions (BCIs), providing customs brokers with accurate shipment details and clearance requirements to support timely processing.
• Conduct post-entry audits to verify customs declarations, identify discrepancies, ensure regulatory compliance, and support corrective actions when required.
• Coordinate with clients and customs brokers to resolve shipment-related issues, provide operational updates, and ensure smooth customs clearance activities.
• Manage shared mailboxes, prioritize requests, respond to stakeholder inquiries, and ensure timely follow-up on customs clearance and operational activities.
• Prepare reports, presentations and analysis using various software packages and databases.

What you'll need

• High school diploma, GED, or international equivalent.
• Minimum of 0-2 years' experience working for a Customs Broker.
• Strong attention to detail and analytical skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer service and stakeholder management skills.
• Proficiency in email management systems and Microsoft Office applications.
• Problem-solving and decision-making capabilities.

Nice to have

• Knowledge of EMEA customs documentation and brokerage processes.

Details

• Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements.
• Employee type: Permanent.