Overview
Lead end-to-end transformation and transition management projects within M&G India's asset management business, supporting the India 2.0 ambition and the globalisation of processes across UK, Europe, APAC and US.
What you'll do
- Run projects day to day with hands-on responsibility, leading and driving them to deliver the India 2.0 ambition.
- Plan, manage, lead and control end-to-end transition of business processes in partnership with functional leaders and stakeholders, responsible for allocated transitions through go-live and handover to BAU.
- Build and test controls to ensure transitions are successful, and report back to the governance team.
- Perform in-depth activity analysis, document value streams, build high-level process maps, KT plans, training plans and trackers, SOPs, KPIs and FMEA.
- Gather requirements through stakeholder engagement, workshops, interviews, surveys and observation, and document them clearly.
- Analyse business processes to identify opportunities to offshore, automate, eliminate or improve inefficiencies, and recommend solutions.
- Develop functional and technical specifications and maintain documentation including process maps, workflow diagrams, system requirements, effort analysis, skill needs, licences and market data.
- Evaluate solutions and document As-is and To-Be operating models, detailed effort analysis, transition plans, approach and timelines.
- Create training materials and plans with business teams, identify risks and propose mitigation plans, and assist with change management.
- Lead end-to-end medium to highly complex asset management projects, including charters, workstreams, scope, resources, dependencies, schedules, risk logs, critical path, escalation metrics, MI and project meetings.
- Build in-house frameworks for activity, effort, control, skill and process excellence analysis, and knowledge management.
- Conduct lessons-learned sessions, build knowledge banks and run books, and maintain RACI and RAID logs and governance records.
- Produce timely management information, ensure sign-off of mandatory documentation and audit artifacts, and report progress to stakeholders.
- Independently identify and manage issues, risks and dependencies, escalating as necessary, and manage relationships with Technology, external suppliers and other business functions.
- Challenge the status quo, propose new ideas, and build positive relationships with business stakeholders.
What you'll need
- Minimum of 8+ years of management experience.
- 5+ years specifically leading transformation and change projects, preferably in asset management (buy side) or capital markets.
- Demonstrable track record of end-to-end project delivery, including transition management.
- Experience managing business transformation projects with internal and external stakeholders.
- Working effectively with stakeholders at executive, global leader, investment team and external party levels.
- Extensive knowledge of GCC capabilities, Centre of Excellence (COE) models, business transformation and technology transformation within asset management.
- Experience in documenting lifecycle, process mapping (L1 to L5), As-is and To-Be models, process controls (KCAs, CTP, CTQ), FMEA, process metrics/KPIs and data mining.
- Understanding of various business needs, regulatory jurisdictions and proposition design.
- Experience with design thinking tools and techniques.
- Hands-on experience in project management and transition management.
- Strong problem-solving skills, with the ability to navigate ambiguity and apply critical thinking to complex issues.
- Proven experience leading projects that deliver improvements and build capabilities.
- Excellent communication skills, including presenting ideas and project updates to senior leadership.
- Attention to detail and ability to articulate complex ideas to stakeholders.
- Educational qualification: Graduate in any discipline, preferably in Finance or management.
Nice to have
- PMP certification (preferred).
- PMP, Six Sigma, CI, Lean, Business Transformation or Agile certification (added advantage).
Details
Read the full description and apply on the company’s own careers page.