AVP - KYC Operations Artificial Intelligence (AI) Lead

Overview

Lead the architecture, design and development of production-grade Generative AI and Agentic solutions for KYC Operations, and mentor a team of engineers and data scientists. This is a hybrid role based in Mumbai, India.

What you'll do

• Architect, design, and lead the development of production-grade Generative AI applications and complex Agentic solutions.
• Define and drive technical strategy for AI projects, including key decisions on architecture, frameworks, and tools.
• Evaluate different agentic architectures and evolving industry practices to select the optimal approach.
• Lead the design and implementation of agent training, performance measurement, correction, and feedback processes, and create and articulate new architectural options.
• Ensure solutions meet stringent compliance, security, and performance management standards.
• Mentor a team of junior and intermediate engineers and data scientists in advanced Agentic solution development and software engineering best practices.
• Oversee project and program management using Agile processes, including planning and managing development timelines and deliverables.
• Operate with limited direct supervision and exercise independence of judgement and autonomy.
• Act as SME to senior stakeholders and/or other team members.
• Appropriately assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations, adhering to Policy, and escalating, managing and reporting control issues with transparency.

What you'll need

• Bachelor's degree/University degree or equivalent experience.
• 8-12 years of overall experience.
• Minimum of 2.5 years of experience architecting and developing production-ready Gen AI RAG or Agent-based solutions.
• Expert-level understanding of Agentic solution design, including architecture selection, memory management, hallucination control, and reinforcement learning feedback loops.
• Strong experience architecting and designing highly scalable, available, and performant technology solutions.
• Deep expertise in Agent training, performance measurement, and feedback processes.
• Proven ability to mentor and lead technical teams.
• Strong exposure to program/project management, Agile methodologies, and planning development timelines.
• In-depth knowledge of compliance, security, and performance management in a production environment.

Nice to have

• SAS, SQL, Tableau skills.

Details

• Location: Mumbai, Maharashtra, India.
• Work mode: Hybrid.
• Employment type: Full time.