Bilingual Administration & Co-Pay Assistant/Assistant(e) Administratif(ve) et de Co-Paiements - Bilingue - 6-Month Contract

Overview

Provide bilingual administrative and reimbursement support for patient and provider support services in Canada. Follow up on patient cases, maintain accurate records, and support coverage and claims processes.

What you'll do

• Follow up with patients to collect reimbursement updates and case information.
• Maintain accurate patient files and reimbursement documentation.
• Collect and record coverage, claims, and patient access information.
• Escalate reimbursement issues and coverage barriers to the appropriate team.
• Report adverse events identified during patient interactions.
• Compile reimbursement information for reporting and case management.
• Support resolution of case and workload issues with internal teams.

What you'll need

• 1–3 years of administrative experience in a pharmaceutical setting.
• High school diploma or GED.
• In-depth knowledge of Microsoft Office.
• French and English bilingualism.
• Accuracy when processing large amounts of data.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to work independently and in a team environment.

Details

• Six-month contract.
• Full-time position.
• Remote role in Quebec.