Broadcast Engineer

Overview

Remote Broadcast Engineer responsible for keeping Deeplisten collection systems across the U.S. and Canada performing at 99% reliability or better, through troubleshooting, repair, upgrades, site relocations and inventory management.

What you'll do

• Monitor local site systems daily using Logimonitor, PR_Web, Slack and Gmail, and troubleshoot and repair site problems.
• Respond to alerts from PagerDuty daily and resolve them in an expeditious manner.
• Perform onsite or remote repairs on local sites using a third-party maintenance vendor or local site contact.
• Maintain and keep current a parts inventory database.
• Ship parts, or arrange for parts to be ordered and shipped, using the most timely and cost-effective method.
• Participate in an interdepartmental on-call rotation on a 24/7 basis, including weekends and holidays, for maintenance and repair of local site hardware.
• Travel to various cities as necessary, possibly on less than 24 hours' notice.
• Troubleshoot and repair the data communications network using the data communications vendor or third-party maintenance.
• Coordinate site moves, including site selection, rent negotiations, power installation, climate control as necessary, signal installation, data communication installation, and physical relocation of MediaRadar equipment.
• Perform any other duties deemed necessary by the Field Operations manager.
• Maintain detailed documentation on all work performed.
• Lift up to 75 pounds, climb ladders and work on rooftops.
• Maintain constant telephone contact with local contacts, landlords, cable companies, television stations and other external parties, presenting a positive, professional image.

What you'll need

• Civilian or military technical training.
• Demonstrated troubleshooting and problem isolation skills.
• Working knowledge of PC operation, including diagnosis and repair to circuit level of hardware.
• Software installation and setup on hard drives and BIOS or firmware upgrades.
• Basic setup and programming of routers and VPN firewalls.
• RF reception for radio and television (general antenna theory).
• General understanding of cable signal operation.
• Antenna cabling and signal distribution.
• General basic electronics.
• Use of some power and hand tools.
• Use of basic electronic test instruments.
• Strong communication skills.
• Valid driver's license.
• Ability to acquire a passport.

Details

• Remote position covering the U.S. and Canada.
• 24/7 on-call rotation, including weekends and holidays.
• Travel on short notice, possibly on less than 24 hours' notice.