Business Analyst

Overview

Act as the bridge between business stakeholders, product owners, and engineering teams on MineStar Office, Caterpillar's mining fleet-management and autonomy platform, translating operational needs into clear, testable requirements.

What you'll do

• Elicit, analyze, and document business and functional requirements from mining operations stakeholders, product owners, and UX designers.
• Translate business needs into well-structured user stories, acceptance criteria, and functional specifications in Azure DevOps (ADO) work-item tracking.
• Conduct gap analysis between current-state business processes and proposed system capabilities across fleet management, equipment monitoring, and geospatial visualization features.
• Facilitate workshops, interviews, and collaborative sessions with cross-functional teams including UX designers, software engineers, QA, and DevOps engineers in an Agile/Scrum delivery model.
• Support backlog refinement and sprint planning by ensuring stories are well-defined, prioritized, and accompanied by clear acceptance criteria before entering a sprint.
• Collaborate with frontend (Angular 18) and backend (Java / Spring Boot) engineers to validate that implemented features meet stated requirements, including real-time WebSocket/STOMP messaging channels and RESTful API behaviours.
• Partner with the QA team to define test scenarios, participate in user acceptance testing (UAT), and verify that delivered software meets functional and non-functional requirements.
• Maintain traceability between business requirements, user stories, and test cases throughout the software development life cycle.
• Support both cloud-deployed (web) and on-premises (Electron desktop) distribution targets by documenting the functional parity expectations for each delivery channel.
• Diagnose and document production issues by analyzing business impact, working with engineering to establish root cause, and communicating resolution timelines to stakeholders.
• Produce and maintain process models, data-flow diagrams, and feature documentation to support onboarding and long-term maintainability.

What you'll need

• 6+ years of experience as a Business Analyst.
• Bachelor's or master's degree in Business Analysis, Information Systems, Computer Science, Software Engineering, or a related discipline.

Nice to have

• Exposure to Kubernetes, Docker, and cloud-deployed service architectures, sufficient to understand deployment impact on feature availability.
• Familiarity with geospatial or GIS concepts (coordinate reference systems, spatial queries) relevant to map-based fleet visualization.
• Domain exposure to mining, telemetry, autonomy, or industrial IoT / real-time systems.
• Experience with data-visualization tooling (Deck.gl, Power BI, or similar) from a requirements and acceptance perspective.
• Understanding of internationalization (i18n) requirements and locale-aware UI design.
• Experience writing BDD-style scenarios (Gherkin / Cucumber) as a bridge between business requirements and automated test suites.

Details

• Preferred base location: Bangalore PSN Office.