Business Analyst

Overview

Business Analyst role at MassMutual India, responsible for defining business and system scope, managing requirements through the full lifecycle, and supporting Agile delivery.

What you'll do

• Formulate and define business and/or systems scope and objectives based on user needs and applicable industry requirements.
• Devise or modify procedures to solve complex problems considering business and/or system limitations, operating time, and form of desired results.
• Plan the business analysis approach for assigned initiatives, including stakeholder analysis and elicitation planning.
• Elicit, analyze, document, and maintain traceability of business and system requirements from initiation through implementation and post-implementation validation.
• Manage requirements through the full lifecycle, including traceability, versioning, change control, and approval, ensuring requirements remain aligned to approved scope.
• Support user acceptance testing (UAT), including development of test scenarios, validation of solution against requirements, and defect triage support.
• Validate solution outcomes and support benefits realization, confirming delivered solutions meet the stated business need and intended value.
• Use enterprise delivery tooling (e.g., Clarity PPM, Jira, Confluence) and generative AI tools to improve analysis quality and efficiency.
• Operate at the highest business acumen level across most phases of business analysis, considering the business implications of applying technology to the current and future business environment.
• Drive escalation analysis and resolution on complex issues.
• Communicate difficult decisions timely, clearly, and accurately with internal and external colleagues.
• Develop recommendations by applying critical thinking to conduct analysis and weigh risk.
• Lead initiatives supporting business strategy and process improvement.
• Identify gaps in processes/procedures and make recommendations for improvement.
• Develop a strong network of resources and business partners across the organization and vendor partners.
• Facilitate and organize meetings with key stakeholders and business partners.
• Collaborate with Product Owners and cross-functional Agile teams to refine the product backlog, prioritize requirements, and ensure user stories are ready for sprint planning.
• Develop clear user stories and acceptance criteria, participate in backlog refinement sessions, and support the team throughout the Agile delivery lifecycle.
• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, supporting timely resolution of requirements-related questions and dependencies.

Details

• Location: Hyderabad, India.