Overview
Work as a Scientific Business Systems Analyst within a SAFe Agile product team supporting Large Molecule Discovery and Research Informatics capabilities. Translate scientific, workflow, data, and platform needs into technical requirements and delivery-ready artifacts for Benchling-enabled scientific software platforms and workflows.
What you'll do
- Serve as a liaison between global Research Informatics teams, Large Molecule Discovery scientists, scientific SMEs, Product Owners, architects, developers, and support teams.
- Translate complex scientific and technology needs into actionable epics, features, user stories, acceptance criteria, data rules, process flows, and testable requirements.
- Support Benchling-related delivery across ELN, LIMS, Registry, Inventory, Requests, Workflows, templates, schemas, permissions, and data model enhancements.
- Partner with scientists and SMEs to understand and document workflows across cloning, expression, protein sequence, phage and yeast display, NGS, purification, analytics, assays, biomolecule registration, and handoff reporting.
- Analyze current and future state workflows to identify process standardization, data quality, metadata, automation, and adoption opportunities.
- Support feature requests, feedback, production issues, bugs, enhancements, data migration, access needs, and release readiness activities.
- Define and validate data requirements for Benchling and connected platforms, including downstream reporting, data products, Kafka/CDL-style integrations, and analytics consumption.
- Identify and champion opportunities to leverage Agentic AI, Generative AI, and AI-enabled development tools.
- Develop and maintain functional documentation, workflow diagrams, user guides, release notes, training materials, and communication plans.
- Coordinate UAT planning and execution, including test scenarios, traceability to requirements, defect triage, and business sign-off readiness.
- Contribute to backlog refinement, sprint planning, demos, retrospectives, PI planning, roadmap inputs, and dependency tracking.
- Ensure solutions are aligned with operational excellence, cybersecurity, compliance, data governance, and research data quality expectations.
- Collaborate with geographically dispersed teams across India, the United States, and other Amgen research sites.
- Foster collaboration, product thinking, continuous improvement, user empathy, and measurable business value delivery.
What you'll need
- Master's or Bachelor's degree with 5 - 8 years of experience in Life Sciences, Biotechnology, Bioinformatics, Computer Science, Information Systems, Computational Biology, or a related field.
- Strong analytical and gap/fit assessment skills with the ability to create clarity from ambiguous scientific and technology problems.
- Excellent written and verbal communication skills, with the ability to explain technical or scientific concepts in business terms.
- Ability to work under minimal supervision while proactively managing priorities, risks, dependencies, and stakeholder expectations.
- Strong facilitation skills for workshops, backlog refinement, UAT sessions, demos, and cross-functional decision-making forums.
- High degree of initiative, ownership, curiosity, and self-motivation.
- Ability to work effectively with global, virtual, and matrixed teams.
- Team-oriented mindset with focus on quality, adoption, delivery discipline, and measurable business value.
Nice to have
- 5+ years of experience implementing, configuring, supporting, or enhancing scientific software platforms in a biopharma, biotechnology, life sciences, laboratory, or research informatics environment.
- Hands-on or strong functional experience with Benchling or comparable ELN/LIMS platforms.
- Experience supporting scientific workflows related to large molecule discovery, protein engineering, molecular biology, biologics discovery, protein sequence data, or sample/biomolecule registration.
- Experience working with scientific stakeholders to define data capture, metadata, controlled vocabulary, reporting, and integration requirements.
- Experience with requirements management, release delivery, UAT, production support, and change management in Agile product teams.
- SAFe for Teams certification, Certified ScrumMaster, Product Owner certification, Business Analysis certification, or equivalent Agile/product delivery certification.
Details
- Location: Hyderabad, India.
- This position may require collaboration with global teams across time zones.
- Candidates must be willing and able to work flexible hours as needed to meet business and product delivery needs.
Read the full description and apply on the company’s own careers page.