Business Analyst

Overview

Business Analyst role within the Digital team, working primarily in a business analysis capacity across client engagements to support the delivery of digital products through requirements gathering and process optimization.

What you'll do

• Support client and internal teams in understanding complex business problems and translating them into clear functional requirements
• Analyze business processes to identify inefficiencies, bottlenecks, and opportunities for improvement under the guidance of senior team members
• Facilitate stakeholder workshops and interviews to gather and document business needs
• Assist in creating documentation, including user stories, process flows, and business requirements documents
• Collaborate with product managers and engineers to ensure technical solutions align with business goals
• Communicate findings clearly through reports, presentations, and process maps
• Proactively identify opportunities to improve project workflows and requirement gathering methodologies

What you'll need

• 2 to 3 years of experience in a business analyst, systems analyst, or strategy-focused role
• Experience with requirements gathering methodologies (e.g., Agile, Scrum, or similar)
• Experience with project management and collaboration tools (e.g., Jira, Confluence, Asana)
• Foundational understanding of digital product lifecycles and business analysis best practices
• Experience facilitating workshops and managing stakeholder expectations
• Strong analytical and problem-solving skills with attention to detail
• Clear written and verbal communication skills
• Ability to work collaboratively in cross-functional and consulting-style environments
• Interest in learning about industry-specific trends, data governance, and strategic planning

Details

• Location: Gurugram
• Work mode: Hybrid
• Estimated compensation: $70,000 - $78,000 (estimate; actual offer varies based on education, experience, skills, abilities and market data)