Business Analytics Intermediate Analyst

Overview

Developing business analytics role that gathers operational data, identifies trends and provides insights to support business decision making, working independently on most problems with some latitude on complex ones.

What you'll do

• Gather operational data from various cross functional stakeholders to examine past business performance.
• Identify data patterns and trends, and provide insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.
• Recommend actions for future developments and strategic business opportunities, as well as enhancements to operational policies.
• May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis.
• Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings.
• Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.
• Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What you'll need

• 2-5 years relevant experience.
• Advanced process management skills, organized and detail oriented.
• Applies analytical thinking and knowledge of data analysis tools and methodologies.
• Developed communication and diplomacy skills to exchange potentially complex/sensitive information.
• Bachelors/University degree or equivalent experience.

Nice to have

• Curious about learning and developing new skillsets.
• Positive outlook with a can-do mindset.

Details

• Full time.
• Job family: Business Analysis, job family group: Decision Management.
• Moderate but direct impact through close contact with the businesses' core activities.