Business Consultant (Japanese Speaking)

Overview

Lead the successful transition of clients to Anaqua's Intellectual Property Management System through requirements gathering, configuration, testing and user training.

What you'll do

• Participate in or lead client requirements gathering and workflow mapping workshops.
• Advise clients on how best to use Anaqua and how to streamline their business processes for maximum operational efficiency.
• Identify and agree upon client-specific requirements and configure Anaqua to meet them.
• Scope and schedule system configuration work from requirements gathering through delivery, testing and user training.
• Work closely with the client and Anaqua internal teams to ensure requirements are met in a timely and structured fashion.
• Perform business analysis, eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and task and workflow analysis.
• Gather documents required to configure the proprietary software platform and provide end-to-end Intellectual Property management and technology solutions.
• Assist in data mapping of client legacy system fields and values to ANAQUA.
• Train client users on ANAQUA product features and workflows.

What you'll need

• Excellent analytical and problem-solving skills; confident to ask questions and explore options.
• Fast learner able to grasp client's needs and priorities quickly.
• Critical thinking: able to evaluate information gathered from multiple sources and distinguish user requests from the underlying true needs.
• Strong client management skills, including the ability to work with clients to agree priorities and final requirements.
• Presentation and meeting management skills; must be able to lead meetings confidently and drive group discussions, with excellent meeting preparation and follow-up.
• Competent in project management methodology and tools.
• Excellent client-facing and client communication skills, with the ability to build trust and credibility.
• Experience working in SaaS implementations.
• Experience using Microsoft Office Suite, Visio, and MS Project.
• BS/BA, MS and/or PM Certification from a recognized institution, or equivalent relevant work experience.
• 2+ years of equivalent relevant work experience.
• Minimum business-level Japanese and English language skills.

Nice to have

• IP industry experience or paralegal experience (IP industry experience is strongly preferred although training will be provided).
• Multilingual skills.

Details

• Ability to travel to client sites for requirements gathering and training (subject to COVID-19 travel policies).