Business & Operations Analyst

Overview

The Business & Operations Analyst will support the IDC Planning & Operations team through business analytics, operational planning, workforce insights, financial analysis, and strategic decision support. The role transforms business and operational data into actionable insights for leadership decisions on investments, resource allocation, organizational growth, program execution, and operational performance.

What you'll do

• Build and maintain executive dashboards, scorecards, and operational MIS using Power BI and Excel.
• Develop KPI frameworks and performance tracking mechanisms for organizational and program effectiveness.
• Monitor actual versus plan performance across headcount, operating expenses, project investments, and organizational goals.
• Conduct trend analysis, variance analysis, and root cause investigations to identify opportunities and risks.
• Generate actionable insights that support leadership decision-making.
• Support monthly, quarterly, and annual business reviews through analytics and reporting.
• Support spend planning and forecasting activities.
• Analyze actual versus planned headcount, spend, and operational metrics.
• Perform trend analysis and identify improvement opportunities.
• Prepare data-driven recommendations for leadership.
• Track hiring progress and onboarding metrics.
• Monitor workforce capacity, utilization, and resource mix.
• Support headcount planning and organizational reviews.
• Develop workforce planning dashboards.
• Prepare business review presentations.
• Consolidate metrics across engineering, finance, and operations teams.
• Support weekly, monthly, and quarterly operating reviews.
• Identify opportunities to automate reporting and operational processes.
• Improve data quality and reporting efficiency.
• Standardize reporting methodologies.

What you'll need

• Advanced Excel.
• Power BI.
• Data analytics.
• Dashboard development.
• Business reporting.
• Stakeholder management.
• PowerPoint presentation skills.

Nice to have

• SQL.
• Power Query.
• Power Automate.
• JIRA.

Details

• Location: Bengaluru, Karnātaka, India.
• Employment type: Full time.
• Schedule: Full time.
• Shift: No shift premium (India).