Business Operations Associate (Marketing)

Overview

Support global digital marketing operations and initiatives for Roche’s Global Digital Hub. The role focuses on digital communications, platform setup, stakeholder support, and process improvement.

What you'll do

• Execute digital customer communications and notifications using global platforms.
• Manage mailing lists and track communication distribution.
• Drive digital product activation and master data management in SAP and WoMDER.
• Provide operational support and resolve tool logic issues for global stakeholders.
• Maintain data integrity and audit readiness across platforms.
• Collaborate on localized inputs, system rollouts, and user enablement through Cornerstone.
• Identify bottlenecks and improve process standardization, automation, and workflows.

What you'll need

• 2–5 years of digital operations or shared services experience.
• Bachelor’s degree in Science, preferably in Digital Marketing, IT, Communication, or Business.
• Hands-on experience with enterprise systems such as SAP.
• Experience with digital workflow tools and data management platforms.
• Understanding of process-driven environments and standard global execution.
• Strong English and Arabic communication skills.
• Detail-oriented, analytical, and customer-focused approach.

Nice to have

• Master’s degree.

Details

• Location: Hyderabad, India.