Overview
Analyze and design new business processes and produce the documentation that guides the implementation of new processes and technologies, acting as an SME who leads the team and engages across multiple teams.
What you'll do
- Analyze existing business workflows and design new business processes aligned with organizational goals.
- Create detailed business process documentation that guides the implementation of new processes and technologies.
- Partner with the business to define product requirements and use cases that meet process and functional requirements.
- Participate in user and task analysis to represent business needs.
- Lead the development and refinement of business process documentation to ensure clarity and usability.
- Facilitate communication between technical teams and business stakeholders to align objectives and expectations.
- Collaborate and manage the team, making team decisions and contributing on key decisions across multiple teams.
- Provide solutions to problems for the immediate team and across multiple teams.
- Support junior team members by providing guidance and sharing expertise.
What you'll need
- Minimum 7.5 years of experience is required.
- Minimum 8 years of experience in Computer System Validation (CSV).
- Proficiency in Computer System Validation (CSV) (must have).
- Strong analytical skills to assess and improve business processes effectively.
- Experience in documenting complex workflows and translating business requirements into actionable plans.
- Ability to collaborate across diverse teams and manage stakeholder expectations.
- Excellent problem-solving capabilities to address challenges in process design and implementation.
- Familiarity with regulatory and compliance standards related to system validation.
- 15 years full time education is required.
Details
- Based at the MDC8A - STPI location.
Read the full description and apply on the company’s own careers page.