Business Support Senior Analyst

Overview

Business Support Senior Analyst role at MUFG, reporting to the Business Lead, supporting data analysis, reporting, application support and project delivery in banking operations.

What you'll do

• Perform data analysis and reconciliation to ensure accuracy, consistency, and completeness.
• Develop dashboards and management reports using tools such as Power BI to support strategic decision-making by senior leadership.
• Support front-line bankers by resolving queries related to deal sheets.
• Engage with business users to assess requirements and clearly define project objectives, scope, and expected outcomes.
• Collaborate with development teams to deliver application changes, enhancements, and new solutions.
• Conduct routine application and environment checks to ensure operational stability and availability.
• Create and maintain comprehensive documentation for processes, procedures, and support activities.
• Plan, coordinate, and execute User Acceptance Testing (UAT), including issue tracking and closure.
• Oversee the integrity, quality, and maintenance of organizational data.
• Provide timely support for internal and external audit requirements.

What you'll need

• Bachelor's degree or higher.
• 6–8 years of relevant experience in banking or financial services.
• Strong data analysis, problem-solving, and time-management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, with working knowledge of Power BI dashboards and reporting.
• Ability to prepare clear business and functional documentation, including functional requirements.
• Self-motivated, well-organized, and able to manage responsibilities with minimal supervision.

Nice to have

• Degree preferably from a Tier 1 or Tier 2 business school.

Details

• Location: Bangalore.