Buyer

Overview

The Buyer supports the end-to-end procurement process for indirect spend categories, focusing on procurement due diligence, contract review and routing, purchase order processing, and procurement compliance.

What you'll do

• Create and review requisitions and determine the appropriate procurement workflow based on category, contract requirements, risk profile, and governance needs.
• Manage procurement requests in Coupa from intake through PO issuance while meeting defined SLAs and turnaround times.
• Perform procurement due diligence and validation checks to ensure requests are complete, compliant, and supported by appropriate documentation.
• Identify and coordinate required reviews with Sourcing, Risk, Finance and Contract Administration teams.
• Review and interpret key contractual elements and route contracts for review and execution through the appropriate approval channels.
• Serve as a primary contact for procurement-related inquiries and provide guidance on procurement processes and approval requirements.
• Help resolve routine procurement issues, follow up on open actions, and communicate with suppliers regarding order status and transactional updates.
• Maintain accurate procurement records, documentation, and audit trails.
• Support reporting, process improvement initiatives, and continuous optimisation of procurement operations.
• Ensure adherence to procurement policies, internal controls, compliance requirements, and audit standards.
• Resolve invoice-related issues and coordinate with suppliers, Accounts Payable, and stakeholders for timely resolution.
• Provide Tier-1 Coupa support, including troubleshooting user queries and Coupa system issues.
• Create, update, and maintain Coupa user profiles.
• Ensure procurement requests, invoices, and support tickets are completed within defined SLAs and turnaround times.
• Communicate with suppliers regarding order status, delivery updates, and invoice-related queries.
• Manage vendor onboarding and supplier queries related to the Coupa supplier portal.

What you'll need

• Understanding of procurement operations, governance, and compliance controls.
• Experience with procurement systems such as Coupa, SAP, or similar platforms.
• Strong analytical, problem-solving, and stakeholder management skills.
• Ability to manage high transaction volumes while maintaining accuracy, compliance, and SLA performance.
• Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications.
• 4+ years of experience.

Nice to have

• Experience in a global procurement or shared services environment.
• Experience supporting indirect procurement categories such as Hardware, Software/SaaS, and Professional Services.

Details

• Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
• Interviews must be completed without AI tools or external prompts, and virtual backgrounds must be removed.