Central Monitoring Operations Manager - FSP

Overview

Acts as a Subject Matter Expert and interdepartmental and client liaison for data analytics activities, developing tools and processes to detect, investigate, diagnose and mitigate clinical trial issues and risks, and leading one or more projects in centralized monitoring, site monitoring strategy and clinical trial oversight.

What you'll do

• Be accountable for site monitoring strategy and oversight, including authoring risk assessments and monitoring plans.
• Ensure effective sponsor oversight, trend analysis and signal detection to support trial quality and delivery.
• Provide site monitoring expertise to the trial team and lead the implementation of monitoring and oversight approaches.
• Oversee planning, execution and issue management of site monitoring activities across all R/OPUs.
• Ensure compliance with protocols, ICH-GCP and regulatory requirements, and maintain inspection readiness.
• Safeguard patient safety, data integrity and trial outcomes through effective monitoring oversight.
• Lead centralized monitoring activities, including development of study-specific tools, monitoring plans and data review processes.
• Perform complex data reviews, risk signal analysis, trend analysis and root cause analysis to identify and mitigate potential risks.
• Monitor Key Risk Indicators (KRIs), Quality Tolerance Limits (QTLs) and Risk-Based Quality Management (RBQM) activities.
• Manage review timelines, analysis assignments, project deliverables and support budget management.
• Coordinate with internal teams, sponsors and cross-functional stakeholders to ensure timely, high-quality deliverables.
• Prepare and deliver centralized monitoring reports and lead monitoring review meetings.
• Participate in cross-functional risk assessment meetings and contribute to risk planning and mitigation strategies.
• Develop and enhance monitoring tools, dashboards and analytical processes to improve risk detection and operational efficiency.
• Provide training, mentoring and guidance to junior team members.
• Act as project lead, development specialist, or a combination of both, depending on project requirements.

What you'll need

• Bachelor's degree in Life Sciences or a related field (mandatory).
• Minimum 8+ years of experience in Centralized Monitoring (CM), clinical monitoring or related clinical trial activities.
• Hands-on experience in site monitoring strategy and oversight, including developing risk assessments and monitoring plans.
• Hands-on experience with centralized monitoring tools such as Spotfire, CluePoints or equivalent platforms.
• Strong experience in Risk-Based Quality Management (RBQM), Key Risk Indicators (KRIs) and Quality Tolerance Limits (QTLs).
• Practical experience in risk signal analysis, trend analysis, anomaly detection and root cause analysis.
• Experience in clinical trial monitoring, site management, data management, biostatistics or related clinical research activities.
• Experience leading centralized monitoring activities, managing review cycles and coordinating with cross-functional teams.
• Strong understanding of clinical trial protocols, ICH-GCP guidelines, regulatory requirements and global SOPs.
• Experience in sponsor oversight, clinical trial risk assessment and risk mitigation.
• Experience managing complex clinical trials involving multiple sites, countries, vendors and stakeholders.
• Equivalent professional education and directly relevant experience may be considered where applicable.
• Demonstrates Accountability, Agility and Intrapreneurship (AAI) in complex cross-functional and matrix team environments.
• Strong written and verbal communication skills in English, including ability to communicate effectively with internal teams, functional management, sponsors and clients.
• Demonstrates active listening, cultural awareness and strong stakeholder management skills.
• Ability to align business strategies, project objectives and operational activities.
• Strong scientific, therapeutic and operational knowledge of clinical trial planning and execution.
• Comprehensive understanding of site monitoring, centralized monitoring and site management processes.
• Experience implementing risk-based monitoring strategies across clinical studies.
• Ability to interpret clinical trial protocols, monitoring plans and study documentation.
• Strong understanding of clinical trial complexity involving protocols, patients, sites, countries and vendors.
• Ability to identify, investigate and mitigate clinical trial risks through data analytics and monitoring oversight.
• Demonstrates strong leadership skills in coordinating and overseeing cross-functional teams.
• Ability to independently lead projects and manage monitoring activities.
• Experience setting priorities, managing timelines and ensuring high-quality deliverables.
• Ability to guide, mentor and support junior team members.
• Strong decision-making and problem-solving skills in complex clinical trial environments.
• Ability to influence stakeholders and drive effective collaboration across teams.
• Strong knowledge of Centralized Monitoring (CM), Site Monitoring and Risk-Based Quality Management (RBQM).
• Hands-on experience with Spotfire, CluePoints or similar centralized monitoring tools.
• Strong understanding of KRIs, QTLs, risk signal analysis, trend analysis and anomaly detection.
• Ability to perform complex data reviews, root cause analyses and risk assessments.
• Strong analytical, numerical and problem-solving skills with attention to detail.
• Ability to identify trends and potential risks using clinical trial data and electronic study systems.
• Comprehensive understanding of clinical trial protocols, centralized monitoring plans and functional study documentation.
• Ability to apply regulatory guidelines, global SOPs and client requirements.
• Strong organizational and project management skills, including planning, prioritization and workload management.
• Ability to independently manage multiple projects and coordinate activities across teams.
• Strong stakeholder management and cross-functional collaboration skills.
• Ability to maintain confidentiality of clinical trial data and client information.
• Proven flexibility, adaptability and accountability in changing project environments.
• Strong computer skills, including proficiency in Microsoft Office (Word, Excel and PowerPoint).
• Ability to learn and effectively utilize clinical trial monitoring and data analytics systems.
• Ability to serve as a Subject Matter Expert and lead cross-functional projects.

Details

• Work schedule: Standard, Monday to Friday.
• Work environment: Office.