Change & Enablement Lead (US)

Overview

Lead organizational change management and enablement workstreams within Code and Theory's Enterprise Transformation team, helping clients adopt new ways of working across content operations, marketing workflows, and enterprise technology.

What you'll do

• Lead organizational change management and enablement workstreams across client transformation initiatives focused on content operations, marketing workflows, and enterprise technology implementations
• Partner with client stakeholders to develop and execute change management strategies that drive adoption, engagement, and long-term business value
• Conduct stakeholder assessments, change impact analyses, readiness assessments, and training needs analyses to support successful transformation outcomes
• Develop and deliver change and enablement plans, including communications, training, adoption strategies, and engagement activities
• Support clients through people, process, and technology changes by translating complex transformation initiatives into clear, actionable plans
• Facilitate workshops, stakeholder discussions, and alignment sessions across cross-functional teams including creative, production, operations, strategy, and technology
• Collaborate closely with program managers, product teams, strategists, and implementation partners to integrate change management activities into overall project delivery plans
• Help clients establish scalable ways of working and operational models that improve collaboration, efficiency, and content production at scale
• Drive adoption and value realization for enterprise platforms and digital workflows
• Support AI-enabled transformation initiatives by helping teams adopt new tools, workflows, and ways of working powered by generative AI and automation technologies
• Create and maintain enablement materials including communications, presentations, process documentation, training content, playbooks, and user guides
• Identify organizational risks, resistance points, and adoption barriers, and recommend mitigation strategies to improve engagement and transformation success
• Define and measure success metrics related to adoption, readiness, training effectiveness, and user engagement
• Stay current on emerging trends in organizational change management, creative operations, content supply chain transformation, and AI-enabled workflow solutions

What you'll need

• Experience in organizational change management, enablement, transformation consulting, or related roles
• Experience supporting enterprise technology and process transformation initiatives, ideally within digital marketing, creative operations, content supply chain, or consulting environments
• Proven ability to lead organizational change efforts from strategy through execution, including stakeholder engagement, communications, training, readiness, and adoption activities
• Experience working directly with client stakeholders and managing cross-functional relationships in complex, fast-paced environments
• Strong understanding of change management methodologies, principles, and best practices
• Ability to influence without authority, navigate ambiguity, and drive alignment across diverse stakeholder groups
• Experience supporting or enabling enterprise platforms and workflow tools
• Hands-on experience with AI-enabled ways of working and/or implementing generative AI tools, workflows, or adoption initiatives
• Excellent communication, facilitation, presentation, and storytelling skills
• Strong business acumen with the ability to connect transformation initiatives to operational outcomes and business value
• Ability to balance strategic thinking with hands-on execution and deliver high-quality work across multiple initiatives simultaneously
• Strong analytical, organizational, and problem-solving capabilities
• Experience creating training materials, enablement assets, executive communications, and user adoption resources
• Collaborative mindset with the ability to work effectively across creative, strategy, production, operations, and technology teams

Nice to have

• Prosci certification
• Familiarity across Adobe Experience Cloud solutions, including Adobe Workfront, Adobe Experience Manager (AEM), and Adobe Firefly

Details

• Location: New York, New York, United States; Remote
• Compensation range: $110,000–$185,000, spanning multiple levels