Citrix L3 Engineer - (DaaS+ AWS) – Night Shift

Overview

Citrix L3 Engineer providing L3 support, administration, troubleshooting, optimization and implementation of Citrix infrastructure hosted on AWS, including Citrix Virtual Apps and Desktops (DaaS), Citrix ADC (NetScaler) and AWS cloud environments.

What you'll do

• Provide L3 support for Citrix Virtual Apps and Desktops (DaaS) environments.
• Manage and support Citrix Cloud Connectors, StoreFront, Studio and License Servers.
• Administer Citrix ADC (NetScaler) including Gateway, Load Balancing, SSL and Authentication policies.
• Troubleshoot complex Citrix issues related to user access, application delivery, profile management and performance.
• Perform root cause analysis (RCA) for critical incidents and implement preventive measures.
• Manage Citrix upgrades, patching, migrations and capacity planning.
• Support Citrix workloads hosted on AWS.
• Manage AWS services including EC2, VPC, IAM, Route 53, Auto Scaling, ELB/ALB, CloudWatch, EBS and S3.
• Configure and troubleshoot hybrid cloud connectivity between on-premises and AWS environments.
• Optimize cloud resources for performance, availability and cost efficiency.
• Administer Windows Server environments.
• Support Active Directory, Group Policies (GPO), DNS, DHCP and Certificate Services.
• Manage FSLogix, Citrix Profile Management (UPM) and user profiles.
• Monitor infrastructure health and availability using enterprise monitoring tools.
• Develop and maintain operational documentation, runbooks and SOPs.

Details

• Location: India, work from home (remote).
• Night shift.