Clinical Data Analyst I

Overview

Clinical Data Analyst I role at Labcorp in Bengaluru, India, managing the end-to-end resolution of data discrepancies between clients and the Labcorp database.

What you'll do

• Analyze and resolve client-reported data discrepancies, updating databases as required and in compliance with applicable GCP guidelines.
• Lead cross-functional communications to drive discrepancy resolution through to completion.
• Perform data revisions ranging from basic to highly complex, adhering to established data revision and data cleaning processes.
• Provide clear responses to client inquiries and recommend alternative solutions when requests are not feasible.
• Engage internal stakeholders in decision-making processes to ensure business needs are understood and addressed.
• Perform quality reviews of data updates and client communications to ensure accuracy and consistency.
• Generate, review, and troubleshoot database reports, resolving identified issues as needed.
• Escalate risks or issues that may impact timely discrepancy resolution and client deliverables.
• Manage workload effectively to meet established deadlines and service expectations.
• Collaborate within a global, team-oriented environment with a strong focus on customer service and operational excellence.
• Ensure timely compliance with management communications, procedures, and organizational standards.
• Document service failures and conduct investigations as required.
• Support additional projects and responsibilities as assigned by management.
• Manage and monitor shared mailboxes to ensure timely query loading.
• Support Client Leads in managing client needs and operational priorities.

What you'll need

• Bachelor's degree in science or related field.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Minimum of 4 years of professional experience.
• Strong understanding of data revision/reconciliation processes and lab/clinical data management.

Nice to have

• Bachelor's or master's degree in science, Life Sciences, Data Management, or related field.

Details

• Location: Bengaluru, India.
• Work schedule: Rotational shift.