Closing Disclosure Analyst

Overview

Coordinate and finalize mortgage loan closing files, verifying accuracy and compliance and supporting timely funding for borrowers.

What you'll do

• Coordinate end-to-end mortgage closing packages, ensuring all required documents, signatures, and approvals are completed accurately and on time to support scheduled closings and funding.
• Review closing disclosures, settlement statements, and supporting loan documents for completeness, consistency, and adherence to company, investor, and regulatory requirements, escalating discrepancies as appropriate.
• Track, clear, and document closing conditions by partnering with loan officers, processors, settlement agents, and other stakeholders to resolve routine issues that could delay closing.
• Verify and update loan data in applicable systems, perform basic file audits, and maintain organized electronic records to support quality control and post-closing review.
• Communicate clearly and professionally with borrowers and third parties to confirm closing details, obtain outstanding information, and provide status updates throughout the closing process.
• Monitor daily closing and funding pipelines, prioritize work to meet cutoffs and service-level expectations, and proactively flag risks or delays to supervisors.
• Identify recurring process or documentation issues, suggest refinements to checklists or workflows, and share best practices with peers.

What you'll need

• High school diploma or equivalent.
• 2+ years of experience in mortgage operations, loan processing, closing, or a similar high-volume financial services environment.
• Experience working with mortgage documents, disclosures, and closing or settlement processes.
• Experience using loan origination or servicing systems and standard office productivity tools.
• Or an equivalent combination of education and experience.

Details

• Office position: works at the Zillow India office approximately 80 to 100 percent of their time each month.
• Employees must live within a reasonable commuting distance of the office.