Cloud Engineer

Overview

Cloud Engineer role on the Cisco Webex Contact Center team, designing, building and leading end-user features used by millions of people worldwide.

What you'll do

• Design, build, and lead end-user features used by millions of people worldwide.
• Break down product requirements into clear technical tasks and implement elegant, maintainable components within an existing framework.
• Listen to the customer and elevate their experience.
• Collaborate closely with engineers, product managers, and designers to deliver high-quality experiences that delight customers.
• Share opinions, iterate, and move fast.
• Use AI tools effectively and responsibly to spend more time on the most challenging problems.

What you'll need

• Bachelor's degree (or higher) in an analytical subject such as Computer Science, Electronic Engineering, or Software Engineering.
• 1 - 2 years of professional AI driven software development experience, with a strong passion for technology and building high-quality software.
• An interest in AI-assisted development, including hands-on use or experimentation with LLM-based tools for tasks such as refactoring, test generation, debugging, or developer productivity improvements, with strong validation and ownership of shipped code.
• Solid architecture and programming experience, with the ability and desire to learn new technologies quickly.
• Ability to apply (and lead) a scientific and creative approach to solving complex problems.
• Thrives in diverse team environments and communicates clearly and precisely.
• Strong attention to detail, experience defining test strategies, and a commitment to continuous learning and quality outcomes.

Nice to have

• End-to-end development experience across the stack.
• Experience with unit, integration, and end-to-end testing, including contract testing and test automation within CI pipelines.
• Familiarity with Git, DevOps practices, continuous integration, and continuous delivery.
• Experience optimising applications.

Details

• Location: Bangalore, India.