Cloud Engineer I

Overview

Provides L1 DevOps and cloud operations support across AWS, Kubernetes, CI/CD, infrastructure, and Linux/Windows systems. Handles routine operational tickets, incidents, patching, deployment support, and initial troubleshooting.

What you'll do

• Handle BAU tickets, service requests, incidents, and operational tasks.
• Administer and troubleshoot AWS services, including EC2 and EKS workloads.
• Troubleshoot Kubernetes pods, deployments, services, ConfigMaps, secrets, logs, and basic networking.
• Support application deployments using Helm charts and CI/CD pipelines.
• Perform Linux and Windows patching and initial operating system troubleshooting.
• Support SSL/TLS certificates, Terraform changes, security groups, and infrastructure operations.
• Participate in on-call support, document resolutions, and escalate complex issues to L2/L3 teams.

What you'll need

• Foundational knowledge of AWS, including EC2, EKS, and RDS.
• Knowledge of Kubernetes, Helm, application deployment, and CI/CD troubleshooting.
• Experience or knowledge of Jenkins, Ansible, and Terraform.
• Knowledge of Linux and Windows Server administration and patching.
• Understanding of AWS Security Groups, SSL/TLS certificates, networking, and infrastructure troubleshooting.
• Ability to follow SOPs and independently handle routine operational activities.

Details

• Work mode: Remote
• Location: India