Cloud Solutions Engineer

Overview

Lead customers in designing, implementing and optimizing solutions on Vultr's global cloud platform, partnering with Sales, Customer Success, Product, Engineering and Support.

What you'll do

• Engage collaboratively with customers to understand their objectives.
• Create innovative solutions and architectures to solve complex customer use cases.
• Establish relationships within customers independent of Account Executives.
• Educate customers on the value Vultr provides and expand their horizons about the art of the possible.
• Participate in deep architectural discussions and design exercises to create world-class solutions at Vultr.
• Collaborate with Engineering and Product Management to deliver Voice of the Customer to guide product and feature development.
• Lead resolution of complex customer challenges.
• Partner with Marketing to create reference architectures, white papers, workshops, and demonstrations for internal and external use.

What you'll need

• Highly motivated self-starter with a sense of ownership, willingness to learn, and desire to succeed.
• A collegial and collaborative approach working across departments and seniority levels within Vultr and its customers.
• Skilled at influencing, guiding, and facilitating stakeholders and peers with decision making.
• Ability to articulate technical and business concepts to diverse stakeholders.
• Demonstrated willingness and ability to dig into unfamiliar territories to solve complex challenges.
• Subject matter expertise in Cloud IaaS including but not limited to Cloud Compute and Bare Metal Servers.
• System level understanding of x86 server hardware architecture and Linux OS.
• Demonstrated experience with Kubernetes.
• Hands-on with Infrastructure as Code methodologies including Terraform, Ansible, etc.
• Comprehend global internetworking and local networking infrastructure and concepts including OSI Model, dynamic and static IP routing, BGP, VLANs/VXLANs, peering, and Network as a Service providers.
• Storage experience, knowledge of performant multi-user offerings including open source and COTS options.
• Experience with structured sales engagement models such as MEDDPIC, Sandler, BANT, etc.
• 4+ years of Solution Engineering or Sales Engineering experience.
• 6+ years of design, implementation, or consulting in applications and infrastructure.

Details

• Location: Remote, United States.
• Travel: 20%.
• Compensation: $145,000 - $160,000, varying by experience, background, location, and applicable laws.