Collections Associate

Overview

Collections Associate responsible for day-to-day collections and accounts receivable reporting, including negotiating overdue invoices, investigating disputes, and maintaining reporting and records.

What you'll do

• Contact customers to negotiate payments on overdue invoices.
• Perform closing activities and provide active support of RTR and collection.
• Investigate overdue and disputed invoices.
• Manage regular customer outreach via phone and email.
• Cooperate frequently with Cash Application, Credit Management, Billing, and Business Unit teams.
• Reconcile customer accounts and rectify rejected payments.

What you'll need

• 5+ years of prior relevant experience.
• Theoretical to advanced knowledge from a university degree.
• Practical knowledge of Carrier’s organization, programs, or systems.
• Ability to make enhancements and leverage systems in daily work.
• University degree or equivalent.

Details

• Reports and maintains collection reports, reconciliations, and credit & collection records.
• Prepares monthly, quarterly, and year-end financial reporting.
• Compares budget vs actual and reports deviations to stakeholders.