Commercial Banking - Mid-Corp Relationship Manager: Digital Tech Comms - Vice President

Overview

Mid-Corp Relationship Manager (VP) in Commercial Banking covering Digital Tech & Communications clients and Sponsors (including Venture Capital and Private Equity firms), focused on deepening client relationships and structuring banking solutions.

What you'll do

• Cover Commercial Banking clients in the Digital Tech & Communications industry and Sponsors (including Venture Capital and Private Equity firms).
• Call on clients to deepen relationships and proactively own, respond to, uncover and anticipate future needs, roadblocks or risks and expectations.
• Introduce solutions to clients in building and strengthening an effective portfolio.
• Work with product specialists and subject matter experts to structure innovative and customized solutions that meet clients' individual needs.
• Work closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate "Know Your Client" (KYC) and other compliance deliverables are met.
• Identify cross-sell opportunities to deepen and increase share of wallet.
• Develop deep client relationships, becoming a trusted advisor and first-in-mind recall for clients.
• Maximize client experience by proactively sharing market updates, trends and intelligence.
• Drive innovation in the solutions provided to clients and further develop the business where necessary and appropriate.
• Execute strategic initiatives launched centrally at all levels (Group, Bank, commercial market, and EIB).
• Network with clients to identify avenues for new business opportunities.
• Administer the credit relationship of the client, coordinating and supervising the entire process and ensuring the proper application of policies and institutional processes.
• Ensure compliance with regulatory requirements and Citi's policies and guidelines at all times.
• Appropriately assess risk when business decisions are made, safeguarding Citigroup, its clients and assets, and escalating, managing and reporting control issues with transparency.

What you'll need

• Minimum 8-10 years of experience.
• Sound knowledge of banking and investment products and processes, with a track record of providing sound banking and financial advice and solutions to clients.
• Sound credit skills, able to structure more complex deals, which can include capital market transactions.
• Advanced level of Early Warning Detection skills.
• Advanced credit skills; able to structure all types of credit deals.
• Ability to work effectively in a team setting with a go-getter mindset.
• Ability to coordinate multi-functional teams to provide an exceptional client experience.
• Excellent interpersonal, communication and influencing skills (e.g., negotiation, consultative skills, leadership).
• Ability to work under pressure while making sound decisions.
• Highly focused, able to rapidly identify key priorities and clearly communicate them.
• Proactive approach to strengthening business relationships with clients, delivering a simple, secure, and seamless client experience.
• Passion for creating new business opportunities with existing clients and demonstrating innovative approaches to meeting clients' needs.
• Ability to embrace new technology and understand the role digital plays in the experience delivered to clients.
• Ability to quickly adapt priorities based on the latest data insights.
• Postgraduate (MBA/CA) from a reputable institute, or Bachelor's/University degree.

Nice to have

• Experience working in a Corporate/Commercial Bank covering Digital & Technology clients.
• Strong connect with the Sponsor network and Startup ecosystem.
• Master's degree.

Details

• Location: Bangaluru, Karnataka, India.
• Employment type: Full time.
• Job family: Relationship Management (Commercial and Business Sales).