Compliance Manager - Commercial Services

Overview

Provides independent Second Line oversight, challenge and assurance across the Commercial Services control environment, covering Sarbanes-Oxley compliance and wider internal controls, and works with leadership, process owners and control owners on risk assessment, control design, documentation, testing and remediation.

What you'll do

• Prepare risk assessments and control documentation within the scope of Commercial Services, liaising with relevant stakeholders to agree on scoping, key risks, and controls.
• Partner with process and control owners to design, document and maintain effective SOX and internal controls.
• Oversee the completeness and accuracy of Commercial Services Risk and Control Matrices and supporting documentation.
• Assess whether controls appropriately address identified risks and are sufficiently precise, sustainable, and evidence based.
• Identify control gaps, duplication, and unnecessary complexity, and recommend proportionate improvements.
• Reinforce First Line ownership and accountability for risks, controls, evidence, and remediation.
• Oversee and coordinate the Commercial Services SOX, internal control and substantive testing performed in India.
• Establish clear expectations for testing quality, evidence, documentation, and conclusions.
• Review testing outcomes and identify recurring issues or broader implications for the control environment.
• Support the evaluation of control deficiencies, including root-cause analysis and assessment of potential broader impact.
• Drive the development and implementation of practical, sustainable remediation plans with control owners, secure auditor agreements, and ensure timely closure.
• Collaborate with external auditors and internal stakeholders to drive data analytics and automation initiatives, including continuous control monitoring.
• Coordinate Commercial Services engagement with GIA, management testers, and external auditors.
• Support responses to audit enquiries, evidence requests, and control observations.
• Constructively challenge audit findings where appropriate, using relevant evidence and a clear understanding of the control environment.
• Monitor audit actions and support their timely and sustainable resolution.
• Act as a trusted risk and control adviser to Commercial Services leadership, process owners, and control owners, escalating significant control issues, delays, and emerging risks.
• Identify opportunities to standardise, simplify, rationalise and automate controls and assurance activities.
• Promote preventive and automated controls where these provide a more effective and sustainable response to risk.
• Provide independent risk and control advice for Commercial Services transformation, transition, and automation initiatives.
• Support project teams with appropriate control requirements into new or changing systems.
• Ensure control ownership is established, and material control gaps are addressed before transitioning into business-as-usual operations.
• Contribute to strategic and one-off Controls & Assurance projects affecting Commercial Services.
• Provide day-to-day functional guidance, coaching and technical support to junior members of the Commercial Services compliance team.
• Promote consistent application of SOX and internal control methodologies.
• Foster collaboration, accountability, constructive challenges, and continuous improvement.
• Lead through influence across Commercial Services and the wider Controls & Assurance network.
• Prepare and review risk assessments, control assessments, deficiency evaluations, and remediation updates.
• Maintain clear and accurate documentation of significant control matters and conclusions.
• Prepare concise reporting on testing, deficiencies, remediation, audit actions, and improvement initiatives.
• Present relevant control and assurance matters to Commercial Services and Controls & Assurance leadership.

What you'll need

• Bachelor's or master's degree in accounting, finance, business administration, or related discipline.
• 10+ years of recent and relevant experience in PCAOB and SOx external audit, ideally gained at manager level or above within a Big Four firm or through an equivalent role.
• Strong practical knowledge of PCAOB expectations, SOX requirements, internal control over financial reporting, control design, testing, deficiency evaluation, and remediation.
• Demonstrated experience working directly with external auditors on walkthroughs, risk assessments, control identification and documentation, testing, audit evidence, deficiencies, and remediation.
• Strong knowledge of Commercial Services and related financial and operational processes, or the ability to develop this knowledge quickly.
• Experience providing independent Second Line oversight and constructive challenges.
• Experience supporting internal audit, transformation, automation, or continuous improvement initiatives.
• Strong stakeholder management, analytical, written, and verbal communication skills.
• Experience providing functional leadership, coaching, or mentoring within a matrix environment.

Nice to have

• CA, CPA, or equivalent professional qualification is preferred.
• CISA or another relevant qualification is desirable.
• Working knowledge of relevant ERP systems.
• Data analytics experience.

Details

• Location: Gurugram, India.
• Role includes oversight of control testing performed in India.