Consulting Manager

Overview

Customer-facing Business Consultant role partnering with enterprise brands on Adobe Analytics and Adobe Experience Platform (AEP) to turn business objectives into data and experience strategies.

What you'll do

• Lead customer discovery sessions and delivery of applications (CJA, AEP, Analytics, Edge Data Collection, WebSDK/MobileSDK) for enterprise clients.
• Collaborate with technical consultants, data architects, and enterprise architects to deliver integrated solutions for customer use cases.
• Guide strategic discussions and translate client use cases and key performance objectives into business requirements and specifications.
• Develop relationships at all levels within client digital marketing teams and maintain regular, appropriate communication with them.
• Lead multiple client engagements at a time and set expectations to keep projects on schedule and within scope.
• Deliver customer-facing presentations, documentation, and enablement materials (e.g., business requirements docs, data dictionaries, value playbook).
• Mentor and train internal and client teams; contribute to thought leadership through enablement resources and content creation.
• Maintain accurate records of project activities and client interactions.

What you'll need

• 8+ years of experience in strategic, customer-facing roles, with hands-on enterprise software implementation.
• At least 2 years of direct experience with two or more applications (CJA, AEP, Analytics, Edge Data Collection, WebSDK/MobileSDK).
• Ability to engage customers holistically to identify growth opportunities, recommend next-phase initiatives, and expand the customer's solution footprint through compelling, cross-solution storytelling.
• Experience working with multi-channel customer data, from data collection and activation to measurement and actionable insights.
• Understanding of data schemas and APIs, querying data using SQL, and performing data validation.
• Comfort with leading live, unscripted working sessions and demos while engaging both technical and business audiences.
• Self-motivated, adaptable, and customer-focused.
• Exceptional communication, presentation, and interpersonal skills.
• Ability to travel up to 30%.

Nice to have

• Strong familiarity with other Adobe Experience Cloud solutions (Audience Manager, Target).
• Experience consulting on AI/ML capabilities in SaaS solutions with enterprise customers.
• Experience in vertical industries (retail, finance, healthcare, etc.).
• Advanced-level studies in business consulting, digital marketing, statistics, relevant analytics fields, or digital transformation.

Details

• Location: USA - Remote - Georgia.
• Full time, permanent.
• Annual salary range: $119,000 - $160,000.
• Benefits include medical, vision and dental insurance, life insurance, short-term and long-term disability insurance, 401k, flexible paid time off, at least 15 paid holidays per year, paid sick and safe leave, and paid parental leave.