Content Analyst - German Language

Overview

The Content Analyst - German Language role researches, analyzes, translates and maintains business and entity information from German-language sources, ensuring high standards of data quality, accuracy and timeliness.

What you'll do

• Process and maintain data accurately and in a timely manner onto databases.
• Ensure data accuracy, timeliness and completeness are maintained as per company standards.
• Analyze, interpret and process information from German-language sources, including company websites, regulatory filings, annual reports, press releases and other public sources.
• Translate and validate business information from German to English while maintaining data quality and consistency.
• Develop expertise in database and financial knowledge through continuous learning and development.
• Build up knowledge of financial regulations and market practices/conventions in relevant markets.
• Widen usage of available tools/support to best advantage to maintain/improve content quality during daily operations.
• Adhere to dynamic process/method of work changes, data operations standards and current data policies and procedures.
• Deliver high productivity and quality data as per expected performance standards.
• Proactively identify, call out and resolve data problems.
• Communicate and liaise with internal and external departments for resolution of data queries as per established process.
• Test new database/application releases where appropriate, providing constructive user feedback.
• Perform in-depth analysis on queries, identify root causes and drive action plans to improve quality and the overall customer experience.
• Ensure awareness of customer views on content and recommend improvements or raise problems as needed.
• Support the team by providing language-specific expertise and guidance on German-language content and research.
• Research and validate entity information across German-speaking markets using reliable and authoritative sources.
• Ensure allotted tasks are completed within agreed SLAs and meet the service metrics of the team.
• Contribute to process improvement initiatives that enhance productivity, quality and operational efficiency.
• Coach and train analysts on language-specific data issues, databases and products.

What you'll need

• Professional proficiency in German with strong reading, writing, speaking and comprehension skills.
• Strong written and verbal communication skills in English.
• Technical/professional skills at an Intermediate level in using Excel and SQL.
• Strong research and analytical skills with attention to detail.
• Ability to interpret and analyze information from German-language corporate and regulatory sources.
• Very quick learner with a high level of agility.
• Good written and verbal communication skills.
• Ability to take on multiple tasks and be flexible to extend support as per business requirements.
• Flexibility to work in different shifts and a hybrid model of 3 days in office and 2 days working from home.
• Ability to operate with minimal guidance.
• Proven analytic and problem-solving skills, innovation and taking initiative in continuous process improvements.
• Demonstrated commitment to quality, accuracy and customer focus.

Nice to have

• Knowledge of German-speaking markets, corporate structures and business terminology.
• Experience in data management, content operations, market intelligence or financial services environments.

Details

• Location: Bangalore, India (RMZ Infinity).
• Work mode: hybrid, 3 days in office and 2 days working from home.
• Shift flexibility required.
• Career stage: Associate.