Content Analyst - Spanish Language

Overview

Content Analyst role within Entity Content at London Stock Exchange Group, maintaining a central entity database and processing Spanish-language business information at Associate career stage.

What you'll do

• Process and maintain data accurately and in a timely manner onto databases.
• Ensure data accuracy, timeliness and completeness are maintained as per company standards.
• Analyze, interpret and process information from Spanish-language sources.
• Translate and validate business information from Spanish to English while maintaining content quality.
• Develop expertise in database and financial knowledge through continuous learning and development.
• Widen usage of available tools/support to maintain and improve content quality during daily operations.
• Adhere to dynamic Process/Method of Work changes, data operations standards and current data policies and procedures.
• Deliver high productivity and quality data as per expected performance standards.
• Proactively identify, call out and resolve data problems.
• Communicate and liaise with internal and external departments for resolution of data queries as per established process.
• Test new database/application releases where appropriate, providing constructive user feedback.
• Perform in-depth analysis of queries, identify root causes and drive actions to improve quality and customer experience.
• Ensure awareness of customer views on content and recommend improvements where required.
• Support the team in handling language-specific content and research requirements.
• Ensure assigned tasks are completed within agreed SLAs and team service metrics.

What you'll need

• Professional proficiency in Spanish with strong reading, writing and comprehension skills.
• Good written and verbal communication skills in English.
• Technical/professional skills at an Intermediate level in using Excel and SQL.
• Strong research and analytical skills with attention to detail.
• Should be a quick learner and display a high level of agility.
• Should be able to manage multiple tasks and support changing business requirements.
• Ability to operate with minimal guidance.
• Coach and train analysts on language-specific data issues, databases and products.
• Proven analytical and problem-solving skills, innovation and initiative in continuous process improvements.
• Should be flexible enough to work in different shifts and a hybrid work model.

Nice to have

• Knowledge of Spanish-speaking markets and business terminology.

Details

• Location: Bangalore, India (RMZ Infinity).
• Work model: hybrid.
• Shifts: flexible to work in different shifts.
• Career stage: Associate.