Content Design Specialist

Overview

Publish, maintain and design content on Ameriprise Financial's internal advisor and employee portals, and execute e-mail communications to internal audiences.

What you'll do

• Publish complex content provided by the Communications team or business partners on the internal portals, AdvisorCompass and Inside, using the content management system (Liferay) and advanced HTML, CSS and JavaScript front end development skills.
• Manage complex content and projects and maintain the Ameriprise intranet systems (Advisor Compass, Inside and FI Connect), determine root cause(s) of system issues and partner with the internal Technology team when needed.
• Publish and distribute messages from the CEO and the ELT to wide-ranging audiences based on user meta data using the platform Poppulo.
• Prepare content and conduct question and answer on e-mail communications and e-newsletters.
• Apply oversight and ensure the portals are managed in alignment with defined experience standards.
• Provide recommendations to business partners on the best approach for presenting their content and projects in line with industry standards.
• Design engaging graphic and interactive elements for intranet portals, create custom treatments, sections and pages, and evolve the experience for the end user.

What you'll need

• 2-6 years of web development and/or web content management experience.
• Interactive design and development skills (HTML, CSS, JavaScript and Adobe Creative Suite).
• Solid understanding of user experience/usability best practices.
• Strong management and organizational skills.
• Ability to rapidly master and adapt to new online systems and tools.

Nice to have

• Excellent written and verbal communication skills.
• Experience with Liferay or other web content management systems.
• Prior experience with Poppulo or other email platform.
• Prior experience with Brightcove or other video hosting platforms.
• Understanding of the financial services industry.

Details

• Location: Gurugram, Haryana, India.
• Work mode: in office at least three (3) days per week, with flexibility to work from home two (2) days per week.
• Employment type: full time.
• Timings: 8:00p-4:30a.