Coordinator - Claims Service

Overview

Coordinator supporting the Claims Service team by preparing external correspondence and documents for Claims Analysts.

What you'll do

• Prepare external correspondences in accordance with instructions from professional and management team members.
• Prepare and update documents for Claims Analysts, such as claims resumes, reports for special programs and spreadsheets, according to predefined templates.
• Prepare documents for Claims Analysts, including PowerPoint presentations, meeting materials and spreadsheets, both with and without predefined templates.
• Coordinate meeting schedules for Claims Analysts as required.
• Follow up with service partners and brokers by phone, letter and email, under self-direction, to acknowledge receipt of claims documents or to notify them when a claim is closed.

Details

• Location: Mumbai - Hiranandani.
• Work mode: Hybrid. Colleagues are expected to be in their local office or working onsite with clients at least three days per week, with at least one team "anchor day" per week in the office.