Cost Analyst

Overview

Cost Analyst role processing and auditing telecom invoices for clients using BillTrak, TEOCO's cost assurance system, including reconciliation, audit exception investigation and dispute creation.

What you'll do

• Process and audit telecom invoices using BillTrak, TEOCO's cost assurance system.
• Perform invoice reconciliation and investigate audit exceptions.
• Identify invalid billing and create disputes as required.
• Validate and document all change activity.
• Develop a thorough understanding of client billing systems, vendor billing terms, and the structure of the client's contract repository.
• Understand the client's ordering, provisioning, and billing systems to which the team has been granted access.
• Understand the spend and billing terms for assigned vendors, including contracts, service guides, price lists, ICAs, and other relevant documents.
• Learn and use Business Objects, the reporting tool within the application, to support reporting requirements.
• Support client requests related to assigned vendor accounts.
• Assist with reconciliation activities for claims assigned to the respective vendors.
• Ensure vendor responses designated as "Auditor Review" are addressed promptly.

What you'll need

• Proficiency in MS Office, particularly Excel.
• Good analytical, reconciliation, and problem-solving skills.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to understand billing documentation, contractual terms, and invoice discrepancies.
• Willingness to learn BillTrak, Business Objects, and client-specific systems and processes.