Coupa Config Developer, AS

Overview

Work as a Coupa Config Developer supporting the implementation and support of Coupa Risk Assess projects. Collaborate with Business and Project Managers/Scrum Masters, Architects, Platform Owners and cross-functional teams to deliver configuration, deployment support and timely project outcomes.

What you'll do

• Learn Coupa capabilities and technical configuration in the tool quickly.
• Understand business requirements and the design of Coupa Risk Assess developed for Deutsche Bank.
• Manage configuration changes in Coupa Risk Assess and reporting.
• Work with Architects and the Platform Owner to support the mission for program deployment.
• Investigate and resolve incidents escalated to development/L3 within defined SLAs.
• Perform Coupa release testing, report issues and resolve problems.
• Ensure implementation of best practices based on industry standards.
• Participate in reviews, check solution feasibility and functional fitment as per Deutsche Bank standards and best practices, and align customer expectations to ensure smooth and timely project delivery and support.
• Build knowledge by documenting configuration and enriching the Key Operating Principles.
• Prepare and deliver maintenance documentation and periodically update the configuration workbook.
• Suggest process improvements based on application capability and industry best practices.

What you'll need

• 5+ years of total experience.
• At least 3 years in software configuration/support engineering, especially Coupa Risk Assess implementation.
• At least 2 years of experience in workflow configuration in Coupa or similar products.
• Good exposure to DBMS concepts and experience designing reports in Coupa Risk Assess.
• Good knowledge of SDLC and Agile processes.
• Strong customer focus with experience working with cross-functional/cross-department teams.
• A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Bachelor's degree in computer science or an IT-related discipline, or equivalent work experience or diploma.
• Articulate and experienced communicator able to communicate with a broad range of stakeholders and virtual teams.

Nice to have

• Technical knowledge of SFTP, Unix and data exchange mechanisms.
• Experience in Vendor Risk Management.
• Coupa certification.

Details

• Location: Pune, India.
• Corporate title: AS.