Creative Operations & Production Director (Mumbai Based) - Emerging Markets

Overview

Lead creative operations and production across Emerging Markets for major campaigns and high-volume, always-on content, connecting creative ambition with market needs, production expertise and commercial discipline.

What you'll do

• Lead creative operations across markets, establishing workflows for briefing, prioritisation, resource planning, budgeting, approvals and delivery.
• Provide functional leadership to Creative Operations & Production Leads across key markets.
• Create visibility of demand, capacity and timelines to support clear decisions and effective resource allocation.
• Build consistent ways of working that allow flexibility for local market needs.
• Define when work should be produced locally, regionally, internally or through external partners.
• Develop and manage relationships with agencies, production companies, creators, freelancers and specialist partners.
• Translate creative concepts into practical production plans while protecting the quality and ambition of the idea.
• Introduce AI-enabled workflows and emerging technologies that improve productivity and speed.
• Own production budgeting and cost governance, bringing transparency and accountability to spend.
• Partner with Finance and Procurement on vendor selection, contracts, negotiations and production models.
• Deliver measurable savings through smarter sourcing, consolidation, regional production and stronger use of internal capabilities.
• Establish cost benchmarks and identify opportunities to reinvest efficiencies in creative quality and capabilities.
• Partner with Creative Leadership, Brand, Marketing, Finance and Procurement to align priorities and execution.
• Represent Emerging Markets in global and regional production discussions.
• Support annual and ongoing resource planning, anticipating future production and capability needs.
• Simplify processes and improve speed, predictability and consistency across the creative organisation.

What you'll need

• 15+ years of experience in creative production, integrated production, creative operations or content operations.
• At least 4–5 years in a senior leadership role overseeing complex regional or multi-market creative delivery.
• Experience leading teams or distributed production functions across markets, brands or business units.
• Strong end-to-end production knowledge across film, photography, social content, digital, retail and experiential formats.
• A proven ability to build and implement scalable workflows, production processes and operating models.
• Strong financial and commercial skills, including budgeting, forecasting, negotiation and cost management.
• Demonstrated success delivering production efficiencies and measurable savings.
• Experience working directly with Finance and Procurement on vendor strategy, contracts and commercial governance.
• A strong understanding of agency, production and freelance partner networks.
• The ability to influence senior stakeholders across global, regional and local teams.

Nice to have

• Experience within luxury, beauty and fashion.
• Practical understanding of how AI and emerging technologies can improve creative production.

Details

• Based in Mumbai, India.