Credit Analyst 2

Overview

Credit Control Analyst responsible for assessing customer credit risk, maintaining credit limits and payment terms, managing credit holds, and supporting timely collection of receivables for the EMEA region.

What you'll do

• Monitor credit hold reports, blocked orders, shipment holds, and the central credit inbox on a daily basis.
• Assess credit availability for booked and scheduled orders before approving order or shipment release.
• Review order backlog, bookings, shipment activity, outstanding balances, and sales pipeline information to identify potential credit exposure.
• Apply or release credit holds at customer, account, order, shipment, or order-line level in accordance with company credit policy.
• Prepare regular reporting on blocked orders, credit notes, disputed balances, and customer credit exposure.
• Monitor and report on credit releases, blocked orders reviewed and released, credit note approvals, proforma invoices paid, credit limit changes, customer profile updates, and payment-term exceptions.
• Maintain accurate reporting data and provide commentary on significant movements, emerging risks, and overdue accounts.
• Assist management with ad hoc credit reporting and support quarter-end and year-end financial close activities relevant to credit control and accounts receivable.
• Ensure credit assessments, limit changes, payment terms, and credit hold decisions are documented and approved.
• Maintain evidence supporting new-customer payment terms and approved deviations for existing customers.
• Maintain complete and audit-ready records of credit decisions, approvals, and customer correspondence.
• Support internal, external, and control-related audit requests.
• Participate in credit control process-improvement initiatives and perform ad hoc root-cause analysis on recurring billing, customer-data, and order-release issues.
• Support standardization and documentation of credit control processes and assist with testing or implementing system and process changes affecting credit and collections.
• Assist credit assessments for new and existing customers using credit reports and other relevant credit information.
• Review requests for extended or non-standard payment terms and ensure appropriate approvals and supporting documentation are obtained.

What you'll need

• Degree or professional qualification in Finance, Accounting, Business, or a related discipline.
• Experience working within an international or multinational organization.
• Understanding of the Quote-to-Cash or Order-to-Cash process.
• Exposure to SOX/internal controls and supporting audits, with a strong documentation and compliance focus.
• Strong analytical, communication, and problem-solving skills.
• Proven ability to work under pressure and meet deadlines.
• Strong IT skills, such as Oracle, Excel, PowerPoint, Essbase, and OBIEE.

Details

• Location: Pune, India.
• Immediate manager: EMEA Sales Controller / EMEA Controller.
• Department: Finance and Administration.