Customer Experience Lead

Overview

Entry-level Sales Operations role in HPE Operations, supporting sales processing activities for Networking Services.

What you'll do

• Support sales processing activities for assigned areas and processes for Networking Services.
• Learn requirements and develop capability in all areas of sales processing.
• Collect, consolidate, and chart data from sales and process results for assigned portions of operations areas to identify trends and issues.
• Learn and practice basic analysis.
• Implement specified changes to processes and tools to improve performance, efficiency and customer satisfaction.
• Develop understanding of internal and external relationships with stakeholders for performance expectations and needs.

What you'll need

• Bachelor's degree in Business Management or equivalent.
• Typically 0-4 years' experience.
• Basic understanding of business and sales processing tools, systems and practices.
• Good analytical, statistics and problem solving skills.
• Good written and verbal communication skills.
• Mastery in English and local language.

Details

• Hybrid role: on average 2 days per week from an HPE office.
• Shift: EMEA/AMS.