Analyst – Marketplace Catalog Management

Overview

Analyst responsible for end-to-end catalog lifecycle management on Lowe's marketplace, ensuring item data accuracy, completeness, and categorization for millions of SKUs.

What you'll do

• Partner with new sellers to ensure item alignment with marketplace standards using steps and activities in Rithum/Mirakl and other seller platforms as necessary.
• Ensure all appropriate seller information and item attributes are captured, verified and uploaded so products are listed and meet necessary guardrails, aligned to Lowe's data quality guidelines.
• Own and execute semi-complex process tasks, ensuring expected timelines are met for catalog audits to ensure accuracy, completeness and compliance, with minimal escalations and ownership of individual operational KPIs.
• Support automation initiatives by identifying repetitive catalog issues and suggesting rule-based solutions or scripts.
• Maintain and organize item-related documents and follow up as necessary.
• Validate product placement within Lowe's taxonomy to ensure logical categorization and accurate customer navigation.
• Support managers and leadership in maintaining SOP documents, and review and refine processes for optimal efficiency.
• Implement technical rules and other processes within attribute mapping and taxonomy alignment to automate aspects of the function.
• Meet or exceed key results (financial, operational and customer) related to digital third-party sellers through collaborative improvement.
• Keep leadership informed of progress and escalate for support as necessary.

What you'll need

• Minimum 2+ years relevant experience in online/retail merchandising, digital business, or operations.
• Bachelor's degree in Business Administration, Marketing, Operations, Data Analytics, or related field.
• Experience with digital or marketplace or category merchandising.
• Highly detail-oriented with a strong operational mindset.
• Proven expertise in third-party assortment management and data quality methodology/guidelines.
• Excellent written and verbal communication skills, including the ability to converse with US-based sellers via email, phone, and team calls (to be evaluated).
• Experience in customer-facing, telecalling, or customer support roles.
• Experience working with Excel and other data/reporting tools.
• Excellent problem-solving and time management skills.

Nice to have

• Retail corporate experience.
• Experience with third-party marketplace systems such as DSCO/Rithum/Mirakl etc.
• Experience with ticketing/volume management tools.
• Experience managing a business portfolio in a large retail environment.
• Account management, client serving or consulting experience.
• Experience with data analysis and providing insights about the data.
• Experience or familiarity with Adobe Analytics, Power BI, Tableau, Superset, or other analytics platforms.

Details

• Based at the on-site office in Bengaluru.