PMO Analyst

Overview

Support project governance, reporting, forecasting, data quality, audit readiness, and continuous improvement across a global portfolio of Life Sciences software-as-a-service implementation projects.

What you'll do

• Support the planning, coordination, tracking, and closure of multiple concurrent software-as-a-service implementation projects by maintaining accurate project plans, actions, RAID logs, milestone records, and delivery documentation.
• Coordinate project governance routines, including status reporting, meeting preparation, action and decision follow-up, milestone tracking, documentation reviews, and adherence to standard delivery processes across Agile, waterfall, and hybrid delivery models.
• Maintain project and portfolio reporting by tracking delivery status, milestones, budget consumption, effort information, resourcing, utilization, risks, governance compliance, and overall delivery health.
• Support project forecasting and financial tracking by compiling and validating project inputs, monitoring variances against plan, and highlighting potential timeline, resource, billing, or revenue forecast risks for management review.
• Partner with Professional Services leaders, Project Managers, implementation teams and finance to support consistent project governance, reporting, communication and delivery coordination across global teams.
• Define, maintain and analyze project health information using established metrics and reporting processes, identify trends or data gaps, and escalate delivery concerns to the appropriate project or leadership owner.
• Support PMO operations by maintaining and improving established templates, reporting methods, governance routines, audit records, and standard work, using approved AI-enabled tools and automated workflows to improve data quality and process efficiency.

What you'll need

• 2-3 years of experience supporting a Project Management Office, project coordination, delivery operations, or Professional Services team in a software, technology, consulting, or similar environment.
• Proficiency in Microsoft Excel and reporting tools, including the ability to use tools to analyze project data, identify trends, maintain data quality, and present insights clearly.
• Working knowledge of Agile, waterfall, and hybrid project delivery methodologies, with experience supporting governance, reporting, audit checks, or project health tracking.
• Experience using AI-enabled or automation tools to improve reporting, data quality, analysis, or administrative workflows.

Nice to have

• A relevant project management, governance, Agile, or operational excellence certification or formal training, such as Certified Associate in Project Management, PRINCE2 Foundation, Agile or Scrum, or Lean Six Sigma.
• Project management, resource planning, customer relationship management, professional services automation, reporting, or collaboration platforms such as Smartsheet, Microsoft Project, Power BI, Jira, Confluence, Salesforce, NetSuite OpenAir, or Tableau.
• Life Sciences software implementation or regulated delivery environments, including BioPharma, Good Practice requirements, laboratory information management systems, electronic laboratory notebooks, software-as-a-service platforms, or cloud-based informatics solutions.
• Experience creating automated workflows or AI-enabled agents to support reporting, analysis, or data quality activities.

Details

• Onsite in Bangalore, India; part of the Global Professional Services team.
• Reports to a Professional Services leader.
• May occasionally require flexibility to participate in meetings outside standard local working hours.
• Ability to travel domestically and internationally up to 5%, including occasional overnight travel.