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Customer Experience Partner - SCM

A.P. Moller - Maersk
Posted 4 weeks ago

LOCATION

India · Onsite

EXPERIENCE

Not specified

TYPE

FullTime

SALARY

Negotiable

SKILLS REQUIRED

Document ManagementShipping OperationsInvoice ProcessingException Handling

Job description

Overview

Customer Experience Partner - SCM supports SCM operations through shipping document and customer invoice file management, documentation, system updates, and exception handling communications.

What you'll do

  • Manage shipping-related file activities after booking.
  • Handle documentation for shipping documents and customer invoices in the system.
  • Perform system updates.
  • Support operational finance activities under file management.
  • Communicate proactively with customer service in case of exceptions.
  • Support customer service in resolving customer queries and handling exceptions.

What you'll need

  • Own responsibility for creating and updating shipping documents and customer invoices in the system.

Details

  • Location: Gurgaon, India.

Read the full description and apply on the company’s own careers page.

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Customer Experience Partner - SCM

Customer Experience Partner - SCM | A.P. Moller - Maersk | Abekus