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Customer Experience Partner - SCM-7
A.P. Moller - Maersk
Posted a month ago
LOCATION
Gurgaon · Onsite
EXPERIENCE
Not specified
TYPE
FullTime
SKILLS REQUIRED
Escalation ManagementContract and Dispute SupportCustomer Onboarding Support
Job description
Overview
Customer Experience Partner roles support customers after onboarding in the Maersk environment, handling customer service and related case/contract issues.
What you'll do
- Manage customer channels.
- Handle case management.
- Support customer onboarding and relationship management.
- Perform contract and dispute management.
What you'll need
- Limited job and business knowledge required at the time of hiring.
- Skills developed via job-related training and on-the-job experience in a specific discipline.
- Knowledge of standardized work routines and methods.
- Ability to escalate non-routine problems to a more experienced colleague or supervisor.
Details
- Location: Gurgaon, India.
Read the full description and apply on the company’s own careers page.
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Customer Experience Partner - SCM-7
