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Customer Support Engineer - Endpoint/MTD (Device) & Cybersecurity

Zimperium

Posted 1 week ago

LOCATION

India · Remote

TYPE

FullTime

SALARY

Negotiable

SKILLS REQUIRED

Security Incident ResponseThreat InvestigationLog AnalysisMalware AnalysisTechnical Documentation

Job description

Overview

Customer Support Engineer responsible for supporting customers using Zimperium’s mobile threat defense solution.

What you'll do

Act as a technical expert for customer support using the solution.
Ensure high customer satisfaction through technical support.
Research issues reported by customers.
Diagnose and resolve customer-reported issues.
Collaborate with product, devops, and engineering teams.

What you'll need

Strong technical skills.
An analytical mind to research, diagnose, and resolve issues.
Accountability for customer satisfaction.
Ability to collaborate as a team player with product, devops, and engineering teams.

Read the full description and apply on the company’s own careers page.

Hiring on Abekus is free for applicants

We never charge a fee, and employers are prohibited from doing so. If a recruiter asks for payment, please report them right away.

Customer Support Engineer - Endpoint/MTD (Device) & Cybersecurity

Zimperium

Posted 1 week ago

LOCATION

India · Remote

TYPE

FullTime

SALARY

Negotiable

SKILLS REQUIRED

Security Incident ResponseThreat InvestigationLog AnalysisMalware AnalysisTechnical Documentation

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Job description

Overview

Customer Support Engineer responsible for supporting customers using Zimperium’s mobile threat defense solution.

What you'll do

Act as a technical expert for customer support using the solution.
Ensure high customer satisfaction through technical support.
Research issues reported by customers.
Diagnose and resolve customer-reported issues.
Collaborate with product, devops, and engineering teams.

What you'll need

Strong technical skills.
An analytical mind to research, diagnose, and resolve issues.
Accountability for customer satisfaction.
Ability to collaborate as a team player with product, devops, and engineering teams.

Read the full description and apply on the company’s own careers page.

Hiring on Abekus is free for applicants

We never charge a fee, and employers are prohibited from doing so. If a recruiter asks for payment, please report them right away.

Customer Support Engineer - Endpoint/MTD (Device) & Cybersecurity

Customer Support Engineer - Endpoint/MTD (Device) & Cybersecurity

Job description

Customer Support Engineer - Endpoint/MTD (Device) & Cybersecurity

Get certified in what this role needs

Job description

Get certified in what this role needs

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