Customer Support Engineer - Endpoint/MTD (Device) & Cybersecurity
Zimperium
Posted a month ago
LOCATION
India · Remote
EXPERIENCE
Not specified
TYPE
FullTime
SKILLS REQUIRED
troubleshootingCustomer Support EngineeringIncident TriageEndpoint Security
Job description
Overview
Customer Support Engineer responsible for supporting customers using Zimperium’s mobile threat defense solution.
What you'll do
- Act as a technical expert for customer support using the solution.
- Ensure high customer satisfaction through technical support.
- Research issues reported by customers.
- Diagnose and resolve customer-reported issues.
- Collaborate with product, devops, and engineering teams.
What you'll need
- Strong technical skills.
- An analytical mind to research, diagnose, and resolve issues.
- Accountability for customer satisfaction.
- Ability to collaborate as a team player with product, devops, and engineering teams.
Read the full description and apply on the company’s own careers page.
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Customer Support Engineer - Endpoint/MTD (Device) & Cybersecurity
